Privacy Policy

At DivanSahab.com, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, stored, and shared, and your rights regarding your data. By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect various types of information to provide you with an enhanced shopping experience:

  • Personal Information: When you register, place an order, or contact us, we may collect information such as your name, address, email, phone number, and payment details.
  • Order Information: Details related to your purchases, order history, and shipping preferences.
  • Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and provide personalized recommendations.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payment verification, and customer support.
  • Account Management: To create and manage your account, allowing you to view your order history and preferences.
  • Improvement of Services: To analyze customer preferences and improve our website, products, and services.
  • Marketing: To send you promotional offers, newsletters, and updates if you have opted into our marketing communications.
  • Security and Compliance: To detect and prevent fraud, ensure security, and comply with legal obligations.

3. Sharing of Information

DivanSahab.com does not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, marketing, and analytics. These providers are contractually obligated to protect your information and may not use it for any other purposes.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect our rights, property, and the safety of our customers.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant parties.

4. Data Security

We are committed to safeguarding your personal information. We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights

Under applicable data protection laws, you may have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your information.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You may have the right to request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@divansahab.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our site, analyze usage, and deliver tailored content. You can control or disable cookies through your browser settings; however, disabling cookies may limit certain features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and we encourage you to review our Privacy Policy periodically.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Divan Sahab
Email: info@divansahab.com
Phone: +44 7951180218
Address: DIVAN SAHAB LTD,
13 Barnhill Road,
Hayes, UB4 9AP, United Kingdom