Welcome to DivanSahab.com! By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our site. If you do not agree to these terms, you should not use our website.

1. Introduction

These terms and conditions govern your use of DivanSahab.com. By accessing and using our website, you accept and agree to be bound by these terms, as well as our Privacy Policy. Divan Sahab reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.

2. Use of the Website

• You must be at least 18 years of age to use our website.
• You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights or restrict the use of the website by others.
• DivanSahab.com grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal, non-commercial purposes.

3. Product Information

• We strive to provide accurate and up-to-date information on our products, including descriptions, dimensions, and images. However, we cannot guarantee that all product information is complete, accurate, or error-free.
• Colors and finishes of products may vary slightly due to screen display settings or photography lighting.

4. Pricing and Payment

• All prices listed on DivanSahab.com are in Pounds and inclusive of applicable taxes unless otherwise specified.
• Divan Sahab reserves the right to change prices at any time without prior notice.
• Payment for all orders must be made in full at the time of purchase using one of our accepted payment methods. Failure to complete payment may result in the cancellation of your order.

5. Order Process and Acceptance

• After placing an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order; it is simply a confirmation that we have received it.
• Divan Sahab reserves the right to cancel or refuse any order for any reason, including errors in product information, stock availability, or payment issues.
• In the event of an order cancellation, you will receive a full refund for any payments made.

6. Shipping and Delivery

• We strive to process and deliver orders as quickly as possible. Estimated delivery times will be provided during the checkout process.
• Divan Sahab is not responsible for any delays caused by unforeseen circumstances, including but not limited to weather conditions, shipping carrier delays, or customs processing.
• You agree to provide accurate shipping information and be available for delivery as scheduled. Failure to accept delivery may result in additional fees or a rescheduling charge.

7. Returns and Refunds

• 30-Day Return Policy: We accept returns within 30 days of the purchase date. To qualify for a return, the product must be in its original condition and packaging, with all tags and accessories included. Custom or personalized items may not be eligible for return.
• Return Process: To initiate a return, please contact our customer service team at info@divansahab.com with your order details. We will provide you with instructions for returning the item.
• Refunds: Refunds will be processed within 7 days of receiving the returned product and will be credited back to your original payment method. Please note that return shipping fees may apply unless the return is due to a defective or incorrect item.

8. Warranty and Disclaimer

• Divan Sahab offers a limited warranty on certain products, subject to specific terms outlined in the product warranty documentation. This warranty does not cover damages due to misuse, abuse, or unauthorized modifications.
• The website and its contents are provided “as is” and “as available.” Divan Sahab makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of the website or its content.

9. Limitation of Liability

• To the fullest extent permitted by law, Divan Sahab shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
• This limitation applies to damages incurred due to errors, omissions, interruptions, defects, delays, computer viruses, loss of profits, or data loss, even if Divan Sahab has been advised of the possibility of such damages.

10. Intellectual Property

• All content on DivanSahab.com, including but not limited to text, graphics, logos, images, and software, is the property of Divan Sahab or its content suppliers and is protected by applicable copyright and trademark laws.
• You agree not to reproduce, distribute, modify, or create derivative works from any content on the website without prior written permission from Divan Sahab.

11. Governing Law

These terms and conditions are governed by the laws of UK. Any disputes arising out of or related to the use of our website or products shall be resolved through binding arbitration or litigation.

12. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Divan Sahab
Email: info@divansahab.com
Phone: +44 7951180218
Address: DIVAN SAHAB LTD, 13 BARNHILL ROAD, HAYES, UB4 9AP